ED98 Casino's Commitment to Your Privacy
At ed98 casino, we understand that privacy is more than a legal requirement — it is the foundation of the trust you place in us. Every time you register an account, make a deposit, play a game, or contact our support team, you are entrusting us with your personal information. We take that trust seriously.
This Privacy Policy has been drawn up in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards. It clearly explains the types of data we collect, the purposes for which it is used, how we protect it, how long it is retained, and your rights as a data subject.
Important Note: By registering and using the ed98 casino platform, you consent to the collection and processing of your personal data as described in this Privacy Policy. You may withdraw that consent at any time by contacting our team.
Introduction & Scope of This Policy
This Privacy Policy applies to all users of the ed98 casino platform, including those who access the site via a desktop browser or mobile app on Android and iOS devices. It covers all services we offer — from account registration and financial transaction processing to gameplay participation, VIP membership programmes, and customer support.
The data controller for the ed98 casino platform is a duly licensed company with a registered office under our operating jurisdiction. Any enquiries regarding data privacy may be directed to our Data Protection Officer (DPO) team via the email address listed at the bottom of this page.
Personal Information We Collect
We collect your personal information through various channels — directly when you complete a registration form, automatically through your use of the platform, and in certain cases, from trusted third-party sources for identity verification purposes.
| Data Category | Examples of Information | Source |
|---|---|---|
| Personal Identity | Full name, date of birth, identification card number, gender | Provided by you during registration |
| Contact Information | Email address, phone number, mailing address | Provided by you during registration |
| Financial Data | Bank account number, e-wallet details, transaction history | Provided by you during deposit/withdrawal |
| KYC Documents | MyKad copy, passport, utility bill for address verification | Provided by you during account verification |
| Technical Data | IP address, browser type, device, operating system, access logs | Collected automatically |
| Gaming Data | Betting history, games played, wins, session duration | Automatically generated during gameplay |
| Communication Data | Live chat records, support tickets, feedback | From interactions with customer support |
Data Minimisation Principle: ED98 Casino only collects data that is strictly necessary for the stated purposes. We do not collect excessive or irrelevant information beyond what is required to operate the platform.
How We Use Your Personal Data
Every piece of information we collect has a clear and lawful purpose. We do not process your data arbitrarily. Below are the primary purposes for processing your personal data on the ed98 casino platform:
- Account Management: Registering, verifying, and maintaining your player account, including the KYC process required by regulatory authorities.
- Transaction Processing: Processing deposits, withdrawals, and all financial transactions securely using end-to-end encryption.
- Service Provision: Enabling you to access all games, bonuses, VIP programmes, and other platform features.
- Security & Fraud Prevention: Identifying, investigating, and preventing fraudulent activity, money laundering, and security breaches.
- Legal Compliance: Fulfilling legal obligations including reporting to financial and regulatory authorities when required.
- Service Communications: Sending important notifications related to your account, transactions, terms changes, and security updates.
- Platform Improvements: Analysing usage patterns to improve the user experience, system performance, and product offerings.
- Marketing (with consent): Sending promotional information, bonuses, and exclusive offers to players who have consented to receive marketing communications.
- Responsible Gaming: Monitoring gambling patterns to identify players who may need assistance and providing appropriate support.
Data Retention & Security Measures
ED98 Casino employs industry-grade security infrastructure to protect your personal data from unauthorised access, disclosure, alteration, or destruction. The following are the key security measures we have in place:
- 256-bit SSL Encryption: All data transmitted between your browser and our servers is protected by the highest-grade SSL (Secure Socket Layer) encryption.
- Stored Data Encryption: Sensitive data such as financial information and identity documents is stored in encrypted format using AES-256 standards.
- Strict Access Controls: Only authorised staff may access player personal data, and all access is logged for audit purposes.
- Regular Security Audits: We conduct regular penetration testing and security audits by independent third parties.
- Data Segregation: Player data is stored in an environment isolated from operational systems and corporate networks.
Data Retention Period: We retain your personal data for as long as your account is active or as required to meet legal obligations. Following account closure, certain data may be retained for a minimum of 5 years to comply with anti-money laundering and tax regulations.
Security Note: While we take all reasonable precautions, no system is entirely risk-free. Should any data breach occur that materially affects you, we will notify you within 72 hours as required by law.
Sharing Information with Third Parties
ED98 Casino does not sell, rent, or trade your personal data to third parties for their own marketing purposes. However, we share certain information in the following limited and controlled situations:
- Service Providers: Technical partners who help us operate the platform, including game providers, payment processors and cloud services — all bound by strict confidentiality agreements.
- Regulatory Authority: We share necessary information with relevant authorities when required by law, including fraud investigations and anti-money laundering measures.
- Payment Processors: Transaction information that must be shared with banks, payment gateways, and e-wallet providers to process your deposits and withdrawals.
- Identity Verification Providers: Data required for the KYC process is shared with trusted, licensed identity verification services.
- Business Transfer: In the event of a merger, acquisition or asset sale, player data may be transferred as part of the business assets with appropriate notice.
All third parties we engage with are required to meet data protection standards equivalent to our own. We conduct thorough assessments of all partners before any data sharing takes place.
Cookies & Tracking Technologies
The ed98 casino platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform runs smoothly. Below are the types of cookies we use:
- Essential Cookies: Required for core platform functions such as login sessions and security. These cookies cannot be disabled.
- Performance Cookies: Collecting aggregated and anonymised data on how players use the platform to help us improve it.
- Functional Cookies: Storing your personal preferences such as language, display settings, and game preferences.
- Analytics Cookies: Helping us understand usage patterns to improve the platform's design and content.
You can manage your cookie settings through your browser at any time. However, disabling essential cookies may affect platform functionality and your gaming experience.
Your Rights as a Data Subject
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection standards, you have the following rights regarding the personal data we hold:
Right of Access
You have the right to request a copy of the personal data we hold about you at any time.
Right to Rectification
You may request that we correct or update any inaccurate or incomplete data.
Right to Erasure
Under certain circumstances, you may request that we delete your personal data, subject to applicable legal obligations.
Right to Withdraw Consent
You may withdraw consent for marketing data processing at any time without affecting the lawfulness of prior processing.
Right to Restriction of Processing
You may request that we restrict the processing of your data in certain situations while a dispute is being resolved.
Right to Data Portability
You have the right to receive your data in a structured, machine-readable format for transfer to another platform.
How to Exercise Your Rights: To exercise any of the above rights, contact our Data Protection Officer via the email listed in the footer. We will process your request within 30 business days.
International Data Transfers
As a global platform, ED98 Casino operates with servers and partners that may be located in various countries. Any transfer of your personal data outside Malaysia is carried out with adequate safeguards, including:
- Data processing agreements that meet international data protection standards;
- Transfers only to countries recognised as having an adequate level of data protection;
- Use of approved Standard Contractual Clauses for international data transfers;
- Data protection impact assessments (DPIA) are conducted prior to large-scale data transfers.
Children's Privacy
The ED98 Casino platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data of minors. Should we discover that a child's data has been collected without our knowledge, it will be deleted immediately and the associated account will be closed.
If you believe a minor has registered an account on our platform, please contact our support team immediately so that appropriate action can be taken.
Privacy Policy Amendments
ED98 Casino reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. When we make significant changes:
- We will update the "Last Updated" date at the top of this page;
- You will receive a notification via your registered email or an in-platform notice;
- For significant changes, we may request your consent again before the changes take effect;
- Continued use of the platform following notification constitutes acceptance of the updated terms.
Have a Question? If you have any questions, concerns or complaints regarding this Privacy Policy, do not hesitate to contact our Data Protection Officer. We are committed to responding to every enquiry transparently and in a timely manner.
Why Your Data Is Safe at ED98 Casino
We invest in best-in-class technology and industry best practices to ensure your information is always protected.
256-bit SSL Encryption
All data travelling between your device and our servers is protected with the highest level of encryption, equivalent to that used by global financial institutions.
Strict KYC Verification
Our KYC process ensures that only verified account owners can access and manage funds in their accounts, preventing any identity fraud attempts.
Secure & Trusted Servers
Your data is stored in ISO 27001-certified data centres with strict physical and digital access controls, 24/7 monitoring, and comprehensive data backup procedures.
Real-Time Fraud Monitoring
Our fraud detection system monitors all account activity in real time, identifying suspicious patterns and taking immediate action to protect your account.
Player Privacy Controls
You have full control over your communication preferences and privacy settings via your account panel. Unsubscribe from marketing or limit data processing with ease.
Malaysia PDPA Compliance
ED98 Casino operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards.
Your Privacy Is Protected. The Fun Awaits.
Now you know how ED98 Casino protects your data. Register an account today and enjoy a safe, transparent, and exciting online casino experience.